WHAT IS BUSINESS PROCESS

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A business process is a collection of linked tasks which find their end in the delivery of a service or product to a client. A business process has also been defined as a set of activities and tasks that, once completed, will accomplish an organizational goal.  The process must involve clearly defined inputs and a single output. These inputs are made up of all of the factors which contribute (either directly or indirectly) to the added value of a service or product. These factors can be categorized into management processes, operational processes and supporting business processes.


business process :
  • The collection of activities required to produce

        a product or service between each division

  • Accompany by flowchart


  • Includes SLA (Service Level Agreement)

the example of business process of how traveller order travel trip :



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