WHAT IS BUSINESS PROCESS
A business process is a collection of linked tasks which find their end in the delivery of a service or product to a client. A business process has also been defined as a set of activities and tasks that, once completed, will accomplish an organizational goal. The process must involve clearly defined inputs and a single output. These inputs are made up of all of the factors which contribute (either directly or indirectly) to the added value of a service or product. These factors can be categorized into management processes, operational processes and supporting business processes. business process : The collection of activities required to produce a product or service between each division Accompany by flowchart Includes SLA (Service Level Agreement) the example of business process of how traveller order travel trip :